Full Series Packages are available to renew for the 2025 Cincinnati Open from December 16, 2024 through January 31, 2025. Please note the 2025 Cincinnati Open will be played August 5-18, with qualifying matches on August 5 and 6 and singles finals on August 18.
How to Renew
- Navigate to Account Manager, select “Sign In” at the top right corner, and login with the email used for your Full Series Package.
- Once logged in, select “Invoice” to review your renewable package and seats.
- On the “Summary” tab of the invoice, select “Continue” to proceed.
- Under “Payment Options” select the box under “View Payment Schedule” to select a payment plan if you do not wish to pay in full.
- Add your payment method and select “Pay Now” to renew your seats for the 2025 tournament.
Renewal Process
Stage 1: Full Series Renewal Period
- Evaluate and review your Full Series Package renewal invoice.
- Place a minimum 20% deposit on your seats by January 31, 2025.
- Please notify tickets@cincytennis.com if you do not wish to renew your 2025 Full Series Package.
Stage 2: Full Series Upgrade Period
- Upon submitting a deposit, you will receive a confirmation email with the opportunity to submit a seat upgrade request.
- Upgrade requests are filled in early February based on the order they were received and seat availability.
Stage 3: Priority Purchase Window (non-renewed accounts)
- In 2025, accounts that do not renew their Full Series Package may request to be added to a priority purchase window for partial week and Multi-Day packages.
- Notify tickets@cincytennis.com if you wish to access the priority purchase window.
- The priority purchase window will open late February.
Frequently Asked Questions
Only Full Series Packages are available to renew each year. Other packages, including First Week, Second Week and Multi-Day packages and single session tickets are not available to renew.
Only Full Series Packages are available to renew for the 2025 Cincinnati Open. Register for the 2025 Ticket Pre-Sale for 24-hour early access to all other tickets for the 2025 Cincinnati Open or notify tickets@cincytennis.com if you wish to be added to a priority purchase window. If you choose not to renew your Full Series Package, there is no guarantee that you can select the same seats for another package or single session ticket option.
Accounts must make a minimum 20% deposit by January 31, 2025 to renew their Full Series Package.
If you intend to renew your Full Series Package for the 2025 Cincinnati Open, you do not need to register for the 2025 Ticket Pre-Sale. If you are interested in ticket products other than a Full Series Package, register for the Ticket Pre-Sale for 24-hour early access to purchase.
A renewal deposit on currently held seats is required in order to make an upgrade or seat change request. Once a deposit is made, a link will be included in the payment confirmation email to request an upgrade or seat change.
In 2025, the Cincinnati Open will be transformed. From the $260 million being invested into the facility to an increase in days and players, the tournament will be upgraded from start to finish.
Yes, payment options for Full Series Packages are as follows:
1) Pay in full
2) 50% deposit at time of renewal and 50% by April 30
3) 20% deposit at time of renewal and 80% by April 30
4) A 3-month payment plan, with payments being made at the time of renewal, by February 28 and by April 30
Please note that payment plan options are only offered for accounts that are renewing Full Series packages.
Please make checks payable to “Cincinnati Tennis LLC” and send to our temporary address:
Cincinnati Tennis LLC
5412 Courseview Drive, Suite 250
Mason, OH 45040
For further questions, please reach out to tickets@cincytennis.com.