FAQs

View our complete Bag Policy and restrictions on what you can and cannot bring here.

Ball crew tryouts are held in early June. All new (and second year) candidates must attend one two-day training/tryout sessions held at the Lindner Family Tennis Center.

Members of the ball crew must be at least 12 years old by August 1, 2025. Call the tournament (513-651-0303) for more information or to receive a packet on volunteering with the ball crew. Click here for more information.

Personal cameras, video cameras, or recording devices larger than 4” x 14” x 8” are prohibited without Media Credential.

The Cincinnati Open is cashless. Cash cannot be used on the tournament grounds for any transactions. The tournament will have several reverse ATMs for fans to use. This allows a fan to insert cash and receive a Visa gift card in return.

Children over the age of 12 months require a ticket.

The Cincinnati Open is played on hard courts. There are 31 courts at the Lindner Family Tennis Center, including nine match courts, three of which are televised.

For information on applying for media credentials, please contact the tournament at media@cincytennis.com. Notification of confirmed or denied credentials will be made in writing.

The men’s and women’s events run simultaneously every August. The 2025 tournament will begin with qualifying matches on Tuesday, August 5 and run through Monday, August 18, with both men’s and women’s singles finals played on the 18th. The full tournament schedule is posted on the tournament schedule page.

Seating

If you are in need of ADA seating, please let us know when you are placing your ticket order and we will do our best to accommodate the request. If you have already purchased tickets and are now in need of ADA seating, please call 513-651-0303 or see the ticket office at the North Entrance during the tournament and we will do our best to accommodate your party.

Parking

Accessible parking is available to anyone with a disability placard. Place the placard on the rear view mirror and parking attendants will direct you to the appropriate lot. There are shuttles with drop off and pick up points marked by white tents to help patrons to and from the gates. If you need to drop someone off at the entry gates, drive to the Taxi/Uber drop off located by the north entrance. Tell the parking attendants that you are dropping someone off at the Taxi/Uber drop-off.

A $4-off discount is provided to members of the USTA for several sessions. Large groups may also qualify for discounts for certain sessions. Please call the tournament at 513-651-0303 for information on discounts.

The draw is made the same way at every tournament. First, the seeds (the highest-ranked players in the draw) are placed in the draw (No. 1 on the first line, No. 2 on the last line and then the others in alternating order on pre-determined lines). Once the seeds are in place, the other players are drawn at random and placed on the empty lines — starting at the top and going down the draw until it is filled.

• See information about session start and gate open times here.
• Day session tickets are not accepted for entry after 5:00 PM and night session tickets are not accepted for entry before 5:00 PM

If you are in need of first aid, head to the First Aid center located on the South end of Stadium Three and North end of the food court.

The Cincinnati Open an ATP Masters 1000 and WTA 1000 tournament that is played as a best of three sets through final for both the ATP and WTA.

Want to go grab a drink? Get some food? Use the bathroom? Now you can freely move in and out of your seats during a match without worrying about missing a chunk of the action. No need to wait for a changeover!

New rules from the ATP and WTA Tours are allowing fan movement around the court throughout the first five games of any set, with the exception of the areas directly behind the players.

This means movement along the baselines and corners in the lower level and any courtside seating is prohibited. However, fans along the sidelines in the lower level and all fans in the upper level can move freely for the first five games of a set. After the fifth game, fans in the lower level of a court are required to remain in their seats and wait for a changeover before moving. Fans in upper-level seats will continue to be able to move freely throughout the match.

The Cincinnati Open partners with nearby hotels to provide fans with the best rates and accommodations during the tournament. See here for a list of partner hotels.

Dates and details for the 2025 Kids Day will be announced at a later date.

The Lindner Family Tennis Center, located in Mason, Ohio, has been this tournament’s home since 1979. The ninth location in Cincinnati to host the tournament, the venue boasts 31 courts, including a 11,614-seat Center Court. Four additional permanent stadiums – P&G Grandstand, Holcim Stadium 3, Court 10 and another to be added in 2025 – are among the facility’s nine match courts. The Lindner Family Tennis Center was the first venue in tennis outside of the venues for the four Grand Slams with more than two permanent stadiums. Click here to view an interactive site map.

The Lindner Family Tennis Center is located off Interstate 71, directly across from Kings Island, about 30 minutes northeast of downtown Cincinnati. It’s about one hour from Columbus, Ohio, and about 30 minutes from Dayton, Ohio. Click here for detailed directions.

Lindner Family Tennis Center
5460 Courseview Drive
Mason, OH 45040

Luggage check is not available at the tournament.

Metal detectors will be stationed at all entry gates around the grounds. All guests will be asked to empty their pockets and pass through the detector.

You will need a ticket to attend each session. You will need to present your ticket to the usher for entry to Center Court.

Your day session ticket is only valid during the day session and your evening session ticket is only valid during the evening session. If you have an evening session ticket and would also like to attend the day session, you will have to purchase a day session ticket and vice versa.

The Lindner Family Tennis Center has 31 courts with nine match courts. When you buy a ticket, you buy a reserved seat on Center Court, but you have access to all other match and practice courts.

Depending on the day, matches may be played on up to seven or eight courts.

If you have a North Lot, South Lot, or Diamond Lot parking pass, display it from your rearview mirror upon arrival.

Parking in the public parking lot is free and included with your ticket. Parking attendants will direct you to the appropriate lot upon your arrival.

RV Parking is allowed while you are attending the event however, we DO NOT permit overnight parking.

If you are interested in purchasing a parking pass, please call the tournament ticket office at 513-651-0303.

Click here to view the parking map.

The women’s singles field will be comprised of 42 direct entrants, up to five wild cards, eight qualifiers and one special exempt. The men’s field includes 44 direct acceptances, four wild cards, seven qualifiers and one special exempt. In total, both fields include 56 singles players.

The top 44 ATP players are automatically entered into the tournament, whereas the top 42 WTA players are invited but have to decide whether to enter.

Find 2024 player field here.

Of the venue’s 21 courts, 14 are designated as practice courts. Practice court schedules will be updated daily on our website. You must have a valid ticket to in order to access and watch practice sessions.

For a complete list of prohibited items click here.

2024 prize money for the ATP tournament is $6,795,555. 2024 prize money for the WTA tournament is $3,211,715.

Single Session Ticket Rain Policy

If a Center Court match is completed OR 90 total minutes of play has taken place on Center Court during any one session, no exchanges or refunds will be made*. If a session is cancelled without the completion of one full match on Center Court OR 90 total minutes of play on Center Court, owner is entitled to a ticket at a similar level of seating, subject to availability, for the same session the following year. Only the original purchaser (purchased directly from the tournament office OR Ticketmaster) of the ticket may apply, within 15 days of the cancelled session.

Please note that this single session ticket rain policy does not apply to the following tickets, which are not eligible for refund or exchange:
· All full series or partial series plans
· All tickets issued on a complimentary or trade basis
· All suite, sponsor, luxury, premium, or hospitality/tent tickets (including, but not limited to, Fifth Third Advantage Club, 1899 Club, Grandview Club or The Oasis)
· All tickets purchased for sessions 12-16
· All tickets purchased through any auction, exchange, resale or secondary outlet (including single session tickets purchased through the official Cincinnati Open Ticket Exchange by Ticketmaster)
· All tickets received through Ticketmaster Ticket Transfer

This policy applies to any court where single session tickets are separately sold.

*If a weather delay or acts beyond tournament control causes matches to be rescheduled to start after 7PM on Center Court, the day session will be deemed complete and matches starting at 7PM or later will be considered night session matches.

Patrons are advised that the schedule of play as well as session dates, number of matches, and starting times are subject to change for all sessions. Tickets are not eligible for exchange due to one or more changes in the schedule of play. Tournament officials reserve the right to determine when a session begins, ends, is delayed, postponed, or cancelled.

If Tournament officials cancel a session, this rain policy will be enacted, and eligible ticket holders should act accordingly to apply for a ticket(s) the following year:

Paper ticket holders must mail ticket stub to Cincinnati Tennis, LLC, 5460 Courseview Drive, Mason, OH 45040 within 15 days of the cancelled session to receive a ticket exchange. Only the original purchaser (purchased directly from the tournament office OR Ticketmaster) of the ticket may apply.

Mobile ticket holders must email proof of purchase to tickets@cincytennis.com within 15 days of the cancelled session to receive a ticket exchange. Only the original purchaser of the ticket (purchased directly from the tournament office OR Ticketmaster) may apply.

The schedule is made with input from the ATP and WTA Tours, the players, broadcasters, and the tournament. The international television broadcasters often request certain matches be played on courts from which they can broadcast. The tournament makes requests based on what it feels is in the best interest of the fans.

The draws are made the day before the main draw starts and will be published online immediately after the draw is finalized.

The 2025 tournament schedule will be published here.

Center Court at the Lindner Family Tennis Center is divided into 2 different types of seats: premium and reserved stadium seating. The breakdown is as follows:

Premium Seating:

• 100-Level Seats
• Overlook Box Seats
• The Oasis
• 1899 Club
• Grandview Club
• Fifth Third Advantage Club

Reserved Stadium Seating:

• 200-Level Seats
• 300-Level Seats
• 400-Level Seats

Center Court stadium was specifically built for tennis; even the last row provides a great view of the action. All seating in Center Court, P&G Grandstand, and Holcim Stadium 3 has a seat back or a bench back.

The start times of each of the tournament’s sessions will be available on the tournament schedule page. Sessions end when the matches for that session are completed or the session is determined to be completed (due to rain or other circumstance). Gates open one and a half hours before each session starts.

The Lindner Family Tennis Center does not have wheelchairs, scooters, or walkers available for rent. There is elevator access to the upper levels of Grandstand and Center Court. An usher will be able to direct you to the elevator closest to your seats. The Lindner Family Tennis Center does not have a wheelchair concierge service to physically assist guests around the grounds.

The 2024 Cincinnati Open will be broadcasted on the Tennis Channel domestically. Audiences can tune in to the Tennis Channel or watch on various networks in 192 countries around the world. Fans can also log on to TennisTV.com to watch matches.

Suites at the tournament are excellent ways to host a group of clients, customers, or even friends and family at this world-class event. Contact our team at premiumsales@cincytennis.com to learn more about hospitality at the tournament.

Access your tickets through your Cincinnati Open account by logging in here.

Check out our Mobile Ticketing Guide for more information.

Umbrellas are allowed in the grounds but are not permitted to be open in the stands during match-play.

More than 1,500 volunteers donate their time and energy to the Cincinnati Open each year, serving on 30+ committees to support the event’s operations. Learn more about volunteering here.

Free fan WiFi is available across the Cincinnati Open. The locked WiFi networks are only for use by tournament officials.